The number of people ordering food and supplies online has been rising recently. Without question, ordering online is a convenient way to meet our necessities in our busy lives. Although online shoppers enjoy the luxury of time savings, they frequently face growing problems with the quality and delivery of the requested goods.
Problems with missing goods, incorrect delivery, delayed delivery, spoiled or expired goods, and many other things can arise from time to time. Concerns regarding the food service’s safety were raised by one such recent event.
Online dairy product orders carry some risk. Delivery procedures should take into consideration the fact that dairy products must be kept at particular temperatures to stay safe and fresh. Shipping delays may result in product spoiling or raise the possibility of receiving a spoiled product.
Sometimes food items become contaminated or spoil due to inadequate packaging and careless handling by delivery staff. It becomes more challenging to confirm the food items’ quality and freshness while ordering online.
Worms were discovered in Amul’s high-protein buttermilk that was purchased online recently.
These days, there have been other instances wherein contaminated products that were sent online have been discovered. In one instance, an Amul dairy product was discovered to contain worms.
The client provided a video showing the worm-infested dairy product they received. He vented his disappointment and related his experience on the social networking site X.
A client going under the handle “@imYadav31,” Gajender Yadav, posted several images and videos of Amul’s high-protein buttermilk carton filled with white worms.
Amul Responds After Customer Finds Worms Inside Its High Protein Buttermilk Ordered Onlinepic.twitter.com/RDl9lytwhV
— THE EMERGING INDIA (@EmergingThe) July 18, 2024
He mentioned that after placing an internet order, it took 10 to 12 days for Amul’s high-protein buttermilk to arrive. According to him, there were a couple of buttermilk boxes that were open and smelt bad. Approaching X, the user penned,
“Stop Buying products from @Amul_Coop website. Hey Amul you have sent us WORMS along with your high protien buttermilk. I am writing to express my deep dissatisfaction after discovering worms in the buttermilk I purchased recently”
Additionally, Gajendra sent several updates regarding the replies he got from the Dairy Company.
In an update, Mr Yadav stated that Amul Kanpur committed to fix the problem by offering a replacement and a refund. The consumer was asked to dispose of the infected boxes after declining the offer.
