Ever ordered your favourite comfort food, only to feel shortchanged – literally? That’s the gut-wrenching gripe that turned Ahmedabad customer Yash Patel into an overnight advocate for portion justice, blasting Zomato on X for delivering a measly 215 grams of Cheese Butter Masala when 250 grams were promised. Tacking on a 227-gram Kaju Butter Masala sidekick for good measure (or lack thereof), Yash’s December 8, 202,5, tweet – complete with damning dashboard screenshots and a digital scale snapshot – didn’t just weigh in; it weighed heavy on the app’s reputation, racking up thousands of views and a chorus of “me too” moans from fellow foodies. If you’re munching on the Zomato underweight order saga that’s sizzling on December 9, 2025, forget the fine print – this is a feast of frustration where a 35-gram shortfall feels like a full-plate felony. From Yash’s fiery “complete fraud” call-out to Zomato’s speedy “we’ll check” comeback, let’s dish on the drama that’s got everyone eyeing their next delivery with a kitchen scale at the ready.
The Weigh-In Wake-Up Call: Yash’s X Post That Tipped the Scales
It started with a simple Saturday supper plan: Yash Patel, an everyday Ahmedabadite with a penchant for paneer perfection, fired up Zomato for a Rs 285.65 feast from Navrangpura’s Flavour Space. The menu magic? Kaju Butter Masala and Cheese Butter Masala, each billed as a bountiful 250 grams – enough to satiate a solo diner or spark a family feast. What arrived? A pair of puny portions that prompted Yash to play detective: Out came the kitchen scale, and the verdict? 215 grams for the cheese star (a 35-gram grudge) and 227 grams for the kaju co-star – packaging included, he stressed, like a lawyer laying out exhibits.
Fuming from the shortfall, Yash didn’t simmer – he served it sizzling on X, tagging @zomato and @zomatocare with Order No: 7536597723 for that extra evidentiary edge.
“I ordered Kaju Butter Masala and Cheese Butter Masala (250gm each) from Zomato, but received only 215gm & 227gm, including packaging. This is complete fraud. Tried calling the restaurant, but their incoming calls are switched off.” The proof? A crisp order screenshot and a close-up of the curries on the scale, numbers glaring like a guilty verdict.
Yash’s tweet wasn’t a tantrum – it was a tipping point, echoing the everyday exasperation of delivery diners who dream of full flavours but dread the fine print. Posted December 8, 2025, it snowballed from a solo shout to a social storm, with replies rippling like reactions in a restaurant review.
Zomato’s Swift (But Sceptical) Swipe: “We’ll Check with Our Partner” – Probe or Placeholder?
Zomato Care, the app’s frontline for fixing fumbles, didn’t drag their feet – they dashed a reply within hours, the kind of quick quip that quells (or at least quiets) the crowd.
“Hey Yash, we hear you and completely understand how upsetting this must be. Please allow us some time, and we’ll check this with our restaurant partner and get back to you with an update.”
It’s the classic combo: Empathy emoji (that thinking face), a nod to the “upset,” and a promise of partnership probe – all wrapped in a DM nudge for details.
For Zomato, it’s playbook perfection: Acknowledge the annoyance, absolve the app (blame shifts to the eatery), and assure action. But Yash? Not quite quenched – his follow-up fired back frustration: Still crickets from customer care, restaurant lines lighting up like a wrong number. As of December 9, 2025, the thread’s a tense tango – Yash’s “where’s the update?” hanging like an unanswered order.
Social Media Storm: From “Portion Police” to “Payout Pleas”
Yash’s yardstick yarn didn’t stay solo – it spawned a symphony of similar gripes, turning X into a virtual vigilance vigil.
- Portion Police Patrol: “35g short? That’s a snack, not supper! Zomato, weigh in on this.” – 1K likes, a wave of “I’ve been there” weigh-ins.
- Payout Pleas: “6 weeks for refunds? My kitchen’s colder than this curry – fix the system!” – 800 retweets, tales of tipped scales.
- Restaurant Rally: “Flavour Space fumble or Zomato fiasco? Partners pay the price for platform problems.” – 600 shares, spotlighting the squeeze on small spots.
- Humour Highball: “Next time, order a scale with your sabzi – Zomato’s portions are as generous as their grammar!” – Witty wink, 400 chuckles.
By December 9, 2025, the post’s plated 5K+ interactions – a viral verdict on the “dark side” of delivery duopoly.
The Bigger Bite: When Portions Pinch More Than Your Purse
Yash’s 35-gram grudge is the tip of the tandoor – a symptom of a system where small servings spell big stress. Zomato’s ecosystem? A feast for the few: 35% commissions carve profits thin, discounts dumped on diners (or deliverers), and ad addictions that amp visibility at a premium. For Flavour Space, a neighbourhood nosh spot, the shortfall? Perhaps a slip in scooping, but the spotlight? Shifts to the app’s oversight – where “partner” policies promise protection but deliver pitfalls.
In 2025’s quick-commerce quest (Zomato’s Rs 12,000 crore run), Yash’s yell is a wake-up whistle: Transparency isn’t a topping – it’s the base. Until then, users unite: Scale at the ready, rants reloaded.
Zomato underweight order drama? A dish best served scalding. Weighed your way or won the wait? Spill in comments – tag a foodie friend for the feast of feels.
