Indian Railways Explains Why It Has Added ₹ 50 As Service Charge In Bill For ₹ 20 Tea: Check Out


Although prices for all commodities—including food, electronics, FMCGs, etc.—are surging and the country’s inflation rate is rising quickly, some items may still be offered at affordable prices. However, one of them is still available to Indians for a little less money, and for the overwhelming majority of us, it virtually fulfils a necessity.

It is none other than the popular tea consumed in every home, which we can get for Rs. 10 or a little more from roadside tea vendors depending on the modifications made to it.

Tea is seen as important by the majority of Indians, who can drink it at any time because it not only replenishes our depleted energy but also promotes family get-togethers. Even when we’re travelling, we need to occasionally drink tea to keep our thoughts and senses sharp, but one traveller discovered that buying tea on a train was too pricey.

The passenger pays Rs 70 for a cup of tea

For Rs. 20, a passenger on the Bhopal Shatabdi Express travelling from Bhopal to Delhi purchased a cup of tea. The consumer was required to pay Rs. 70 for a single cup of tea after the Indian Railways imposed a service charge of Rs. 50 to the bill.

Deepak Kumar Jha/Twitter

The tea bill that was posted online as proof of the railroad service has already gone viral, and internet users are now in shock after the netizen posted a tweet on his Twitter account with two tax receipts for one tea each. He noted:

“GST of Rs 50 on tea worth Rs 20. Altogether, a tea is worth Rs 70. Isn’t it an amazing loot?”

When the traveller shared a photo of the bill on social media, Indian Railways came under fire for stealing from the public in this way. However, the arguments were disregarded. Later, he was corrected by others on social media who pointed out that only the service charge and not the GST had been levied. A lot of people also criticised the excessive service charge of Rs 50 for a cup of tea.

Reaction on social media

Why Indian Railway charged Rs 50 as a service charge on Rs 20 tea?

This kind of complaint has been made often to IRCTC, which provides culinary services on railroads. In the meantime, the Indian Railways made its stance on this subject clear by stating that a passenger must pay Rs. 50 more as a service charge by the regulation published in 2018 if they buy coffee, tea, or food while they are travelling.

For the uninitiated, food service was previously mandatory aboard trains like the Shatabdi and the Rajdhani Express, but it was later made optional. In other words, a passenger has the choice to refuse to bring food and beverages on some trains if they so choose. In this case, they would only need to pay for the ticket; the lunch would be provided free of charge.