The safety of India’s E20 gasoline, which is petrol mixed with 20% ethanol, has come under scrutiny after a recent comment made by ACKO Insurance Support on X, formerly known as Twitter. In response to a user’s question, the insurance explained that, according to the rules of the policy, engine damage brought on by using the wrong fuel would not be covered, referring to it as “gross negligence.” It would be an understatement to suggest that the statement has generated discussions and worries.
ACKO Insurance support clarifies stance on E20 fuel and insurance coverage
When a social media post asked if insurance coverage would cover engine damage brought on by using E20 fuel, the discussion surrounding ethanol-blended petrol in India took a new turn. E20, or petrol mixed with 20% ethanol, is a component of India’s strategy to lower carbon emissions and lessen its reliance on foreign oil.
But not every car is made to run on this combination, which raises questions about possible repair costs and engine compatibility.
In response to the X discussion, ACKO General Insurance said that their ordinary coverage would not cover engine damage brought on by improper fuel use. This was classified by the insurer as “gross negligence” on the owner’s side. In an internet screenshot, ACKO was seen writing,
“Engine failure due to any fuel isn’t an accident, and thus not covered under standard insurance policy.”
Have a look at it,
DGP Gaurav Pradhan posted a tweet as well regarding the same,
Insurance companies are rejecting claims on faulty engine replacement if you use E20 petrol for ‘incorrect fuel usage’@nitin_gadkari ethanol minister totally destroyed the automotive Sector with his love for Ethanol blended fuel for his sugar companies. pic.twitter.com/vTB72BDmZx
— Gaurav Pradhan 🇮🇳 (@OfficeOfDGP) August 8, 2025
To this, ACKO replied,
To put it another way, ACKO reiterated that damage would be considered an avoidable error rather than an unanticipated accident if a car owner intentionally uses fuel that could damage their vehicle, even if it is legally available like E20. Such claims would probably be denied since auto insurance policies normally cover incidental damage rather than damage brought on by negligence.
This is the response of internet users to ACKO’s position on E20 fuel insurance.
On social media, the screenshot of ACKO General Insurance’s E20 gasoline clarification went viral very fast and sparked a contentious debate. Netizens expressed alarm and outrage after the insurer claimed that engine failure brought on by fuel consumption was “not an accident” and was the result of “gross negligence.”
Reddit users’ comments were a mixture of cynicism, scepticism, and outrage. While some speculated on corporate takeovers and connected the ethanol push to commercial and political interests, others asked how ACKO would handle the criticism. According to a number of users, the action unfairly favours some sectors, particularly those that produce ethanol as a byproduct, while leaving regular car owners vulnerable to high repair costs without insurance coverage.
Users of X, formerly known as Twitter, also expressed their indignation in the meantime. The conversation revealed a deeper dissatisfaction with India’s quick transition to ethanol-blended fuels without sufficient customer education. Many noted that public demonstrations and government-supported protections frequently accompanied the deployment in nations where comparable fuel transitions have place. On the other hand, Indian drivers, particularly those who drive older, non-E20 automobiles, are afraid of being caught off guard and suffering costly repercussions.
The widely shared Reddit thread highlights the pressing need for insurance coverage that take into account this new reality, clear manufacturer rules, and open government communication as India moves closer to its ethanol adoption targets. Many drivers would find themselves in a financial predicament without them, with neither the insurer nor the automaker offering assistance.
Check out some of the remarks left by internet users.
View the responses posted by Reddit users.
See how netizens responded on X, formerly known as Twitter,
Dear Vehicle Owners: The Government of India has decided to blend pure petrol with 20% ethanol. E20 fuel is incompatible with most vehicles, so insurance companies may reject claims if you use it.
Ultimately, customers bear the consequences of using E20 fuel.
So thank you… https://t.co/q7UGVhFaVP pic.twitter.com/TuqGzB6rWl
— M K 🇮🇳 (@ManishKoparkar) August 8, 2025
My car isn’t E20 compatible & if anything happens to engine, no insurance will be provided.
What kind of open scam is this? Why are we not given a choice between E10 and E20? https://t.co/jpGBOVNiGU
— Anuradha Tiwari (@talk2anuradha) August 8, 2025It wouldn’t be too incorrect to claim that it will have a significant impact on a large number of individuals. What do you think about the situation? Please share using the comments section below.
