One airline that regularly makes headlines—albeit rarely for good reasons—is IndiGo. This time, a passenger’s amusing grievance went viral after he disclosed that, despite having reserved a window seat, he was met with a solid wall. Social internet was ablaze with reactions to the humorous incident.
On IndiGo Airlines, a passenger reserves a window seat but ends up staring at a wall:
Naturally, you anticipate a nice and fulfilling experience when you book a flight, which is rarely inexpensive. Everything helps to make the trip worthwhile, from timely service to securing the seat you precisely select and pay for.
Just picture paying more for a desired window seat only to be sat next to a boring, lifeless wall panel. Isn’t that disappointing? Pradeep Muthu, a Chennai-based sports commentator, experienced just that.
Pradeep posted his humorous yet relevant story on social media site X, formerly known as Twitter. He sarcastically captioned a picture of the solid wall next to him,
“Dei @IndiGo6E I paid for a window seat da.. where is the window #TravelParithabangal.”
Netizens laughed at the ridiculousness of the situation as his post swiftly went viral.
Check out the entire tweet he sent
Pradeep Muthu added a comical spin to his complaint, even including a selfie of himself looking perplexed, which made the whole thing seem silly.
Nevertheless, this occurrence raises a legitimate worry despite the humorous tone. If they don’t genuinely offer window seats, airlines like IndiGo should avoid charging more for them and make sure that seat configurations are communicated clearly. Passengers should, after all, receive accurate information and receive good value for their money.
Netizens quickly responded with intriguing comments in the comment area when the post went viral.
Pradeep Muthu’s post received hundreds of comments and over 6.88 lakh views in a short period of time. While some netizens expressed amusement at the incident and the humorous tone of the complaint, others expressed worries about the airline’s lack of transparency.
Many people had similar experiences, pointing out that some aircraft’s structural designs frequently result in “missing window seats.” Several people stressed that airlines should properly mention these seats during booking to avoid consumer discontent, even as aviation experts explained the technical reasons.
Have a look at some of the noteworthy reactions,
Following all of the criticism, IndiGo replied
Following intense criticism, IndiGo issued a bland response that said,
“Hi, we are concerned to know this. Please share your flight details (PNR) via DM so we may assist you further. ~Deepika.”
Many users expected a more considerate acknowledgement of the problem, especially considering the complaint had gone viral, and the answer, while courteous, felt impersonal to them.
